DELIVERY COST
We charge £4.95 for delivery to UK Mainland (excluding Highlands) and a subsidised rate of £9.95 to extended UK delivery areas - Scottish Highlands & Islands, other UK Islands inc. Channel Islands and Northern Ireland. Netherlands, Belgium and France are also priced at £9.95.
On orders over £30 we offer free delivery to the UK Mainland exc. Highlands. Sadly we are unable to offer this outside of the UK Mainland (exc. Highlands) due to the high costs associated with the delivery.
DELIVERY TIMESCALES
Goods are nearly always dispatched within 24 hours (Monday - Thursday)
We therefore typically deliver in the following timescales;
Mainland UK Mainland (exc. Highlands): 2 days from order receipt (Order Day 1 - Despatched Day 2 - Delivery Day 3)
Ireland, Netherlands, Belgium and France: Unfortunately we are no longer able to supply into these regions and we are sorry about this. This is due to the significant extra costs and logistical issues associated with the export of dairy produce from the UK at current. We are keenly looking to open up new routes of supply as soon as we can - please keep an eye on our website and social media for updates on this.
Please note we don’t despatch parcels on Fridays, therefore orders received on a Thursday after 8AM or Friday will be despatched on the following Monday.
You can also request a specific delivery date at checkout and we will try our very best to accommodate.
Should you need to change your delivery address, please email us at enquiries@joseph-heler.co.uk
